Terms of Service
Last updated: January 15, 2025
Acceptance of Terms
By accessing or using Meyoo ("Service"), operated by Pyro Labs Private Limited ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to Shopify merchants who install our application.
Important Note
By using Meyoo, you also agree to comply with Shopify's Terms of Service, Meta's Terms of Service, Google's Terms of Service, and any other third-party platform terms that you connect to our Service.
Service Description
Meyoo is a profit intelligence platform designed for e-commerce businesses that provides:
- Real-time profit and loss analytics
- Integration with Shopify, Meta Ads, and Google Ads
- Product-level profitability tracking
- Marketing performance analytics
- Cost management and tracking
Account Terms
Account Registration
- • You must provide accurate and complete information
- • You must be at least 18 years old or the age of majority
- • You are responsible for maintaining account security
- • One account per Shopify store is permitted
- • You must notify us of any unauthorized access immediately
Account Responsibilities
You are responsible for:
- • All activities that occur under your account
- • Maintaining the confidentiality of your login credentials
- • All content and data uploaded to your account
- • Ensuring your use complies with all applicable laws
Payment & Billing
Subscription Terms
- • 14-day free trial for new users
- • Monthly or annual subscription plans available
- • Automatic renewal unless cancelled
- • Prices subject to change with 30 days notice
- • All fees are exclusive of taxes
Billing via Shopify
For Shopify App Store users:
- • Billing is processed through Shopify
- • Charges appear on your Shopify invoice
- • Refunds are subject to Shopify's policies
- • Usage-based charges may apply for certain features
Refund Policy
We offer a 30-day money-back guarantee for annual plans. Monthly plans are non-refundable but can be cancelled at any time to prevent future charges.
Acceptable Use
You agree not to use the Service to:
Prohibited Activities
- • Violate any laws or regulations
- • Infringe on intellectual property rights
- • Transmit malicious code or viruses
- • Attempt to gain unauthorized access
- • Interfere with service operations
- • Scrape or harvest data
Data Misuse
- • Share or sell access to your account
- • Use data for unauthorized purposes
- • Violate privacy of customers
- • Manipulate or falsify analytics
- • Exceed API rate limits
- • Reverse engineer the Service
Third-Party Integrations
Meyoo integrates with third-party services. You acknowledge and agree that:
- Your use of integrated services is subject to their respective terms (Shopify Terms of Service, Meta Platform Terms, Google Ads API Terms)
- We are not responsible for third-party service availability or performance
- You must maintain valid accounts with integrated platforms and comply with their usage policies
- Changes to third-party APIs may affect Service functionality
- You grant us necessary permissions to access your third-party data in accordance with platform-specific authorization scopes
Platform API Compliance
Our Service integrates with multiple platforms and is subject to their respective API terms and policies:
Shopify Partner Program Compliance
- • We comply with Shopify's API License and Terms of Use
- • We adhere to Shopify App Store requirements and policies
- • We implement all mandatory GDPR webhooks as required by Shopify
- • We do not contact your customers directly
- • We do not share your Shopify data with other merchants
- • We use Shopify data solely for providing analytics and insights services
Meta Platform Terms Compliance
- • We comply with Meta's Platform Terms and Developer Policies
- • We adhere to Facebook Marketing API requirements
- • We do not sell or transfer Meta data to third parties
- • We do not store Meta user passwords or personal credentials
- • We use Meta data exclusively for advertising analytics and reporting
- • We maintain compliance with Meta's data retention and deletion policies
Google Ads API Terms Compliance
- • We comply with Google Ads API Terms of Service
- • We implement Required Minimum Functionality (RMF) for app campaign management
- • We adhere to Google's Customer Data Usage policies
- • We only upload first-party customer data with proper consent
- • We maintain appropriate data retention limits as specified by Google
- • We handle policy violations and exemptions according to Google's procedures
Policy Violations & Exemptions
We maintain strict compliance with all platform policies and handle violations according to each platform's requirements:
Your Responsibilities
- • You must comply with all applicable platform policies when using our Service
- • You are responsible for ensuring your campaigns and content meet platform guidelines
- • You must not use our Service to circumvent platform policies or restrictions
- • You acknowledge that policy violations may result in account suspension by the respective platforms
Our Policy Violation Handling
- • We monitor compliance with platform policies continuously
- • Policy violations are addressed immediately upon detection
- • We maintain procedures for policy exemption requests when applicable
- • We cooperate fully with platform audits and compliance reviews
- • We notify users of any policy-related issues affecting their accounts
Intellectual Property
Our Property
The Service, including all content, features, and functionality, is owned by Pyro Labs Private Limited and is protected by international copyright, trademark, and other intellectual property laws.
- • You may not copy, modify, or distribute our software
- • Our trademarks and logos may not be used without permission
- • All feedback provided becomes our property
Your Content
You retain ownership of data you upload to the Service. By using Meyoo, you grant us:
- • A license to use your data to provide the Service
- • Permission to aggregate anonymized data for analytics
- • Rights to display your content within your account
Privacy & Data
Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Read our Privacy PolicyWarranties & Disclaimers
Service Provided "AS IS"
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- • MERCHANTABILITY
- • FITNESS FOR A PARTICULAR PURPOSE
- • NON-INFRINGEMENT
- • ACCURACY OF DATA OR ANALYTICS
- • UNINTERRUPTED OR ERROR-FREE SERVICE
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- • IN NO EVENT SHALL PYRO LABS PRIVATE LIMITED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY
- • WE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL
Termination
Termination by You
You may terminate your account at any time by:
- • Cancelling your subscription through account settings
- • Uninstalling the app from your Shopify admin
- • Contacting our support team
Termination by Us
We may terminate or suspend your account immediately if:
- • You breach these Terms
- • You violate applicable laws
- • Your actions harm other users or our reputation
- • You fail to pay applicable fees
Effect of Termination
Upon termination:
- • Your access to the Service will cease immediately
- • We may delete your data after 30 days
- • You remain liable for any outstanding fees
- • Provisions that should survive will remain in effect
General Provisions
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use after such modifications constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Pyro Labs Private Limited concerning the Service.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Noida, Uttar Pradesh, India
By using Meyoo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.