Data Protection
Your Rights and Our Commitments
Last updated: January 15, 2025
Our Commitment to Data Protection
At Meyoo, operated by Pyro Labs Private Limited, we take data protection seriously. This page outlines your rights under various data protection laws, including GDPR, CCPA, and other regional regulations, and explains how we protect your business data.
We believe in transparency, security, and giving you control over your data. Our platform is designed with privacy by design principles, ensuring your e-commerce data is handled with the utmost care and in compliance with Shopify, Meta, and Google policies.
Our Data Protection Principles
Security First
Industry-standard encryption and security measures to protect your data at rest and in transit.
Data Minimization
We only collect and process data necessary for providing our services.
Transparency
Clear communication about what data we collect and how we use it.
User Control
You maintain control over your data with easy access and management tools.
GDPR Rights (European Union)
If you're located in the European Economic Area (EEA), you have the following rights under GDPR:
Right to Access
Request a copy of your personal data we hold
- Categories of data processed
- Purposes of processing
- Recipients of your data
- Data retention periods
Right to Rectification
Correct inaccurate personal data and complete incomplete data
Right to Erasure
Request deletion of your personal data when no longer necessary
Right to Restrict Processing
Limit how we process your data in certain circumstances
Right to Data Portability
Receive your data in a machine-readable format
Right to Object
Object to processing based on legitimate interests
CCPA Rights (California, USA)
California residents have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know
Request disclosure of personal information collected, used, disclosed, or sold in the past 12 months.
Right to Delete
Request deletion of personal information collected from you, subject to certain exceptions.
Right to Opt-Out
Opt-out of the sale of personal information. Note: Meyoo does not sell personal information.
Non-Discrimination
Exercise your privacy rights without experiencing discrimination in service or pricing.
How to Exercise Your Rights
Self-Service Options
Many data rights can be exercised directly through your account:
Submit a Request
For requests that cannot be completed through self-service:
Privacy Request Form
Submit online formPlatform-Specific Data Protection Procedures
Google Ads Policy Exemption Requests
For Google Ads related policy matters:
- • Policy violation exemptions are handled through our automated compliance system
- • Ignorable policy topics are identified and processed according to Google's guidelines
- • Policy finding errors are addressed with appropriate validation parameters
- • Campaign modifications require policy compliance verification before implementation
Meta App Review Policy Violations
For Meta platform policy concerns:
- • App review policy violations are monitored continuously
- • Platform policy compliance is verified before any data processing
- • Policy exemption requests are submitted through proper Meta channels
- • Users are notified immediately of any policy-related data restrictions
Shopify App Audit Compliance
For Shopify app audit and compliance procedures:
- • App audit requests are responded to within 48 hours
- • Compliance documentation is maintained and readily available
- • Merchant data protection measures are regularly reviewed and updated
- • GDPR webhook implementations are tested and verified continuously
How We Protect Your Data
Technical Measures
- 256-bit SSL/TLS encryption in transit
- AES-256 encryption at rest
- Web Application Firewall (WAF)
- DDoS protection
- Regular security scanning
Organizational Measures
- Role-based access controls
- Employee security training
- Background checks for staff
- Confidentiality agreements
- Incident response procedures
Infrastructure Security
- SOC 2 Type II certified data centers
- Regular backups and disaster recovery
- Geographical data redundancy
- 24/7 monitoring and alerting
Compliance & Audits
- Annual security audits
- Penetration testing
- Vulnerability assessments
- Compliance certifications
International Data Transfers
As we are based in India and serve global customers, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards:
Standard Contractual Clauses
EU-approved contractual terms for data transfers outside the EEA
Adequacy Decisions
Transfers to countries with adequate data protection laws
Technical Safeguards
Encryption and access controls regardless of data location
Data Breach Response
Our Commitment
In the unlikely event of a data breach that affects your personal information:
- We will notify affected users within 72 hours of discovery
- We will provide clear information about what happened
- We will explain the potential impact on your data
- We will outline steps we're taking to address the breach
- We will provide guidance on protective measures you can take
Contact Our Data Protection Team
Our Data Protection team is available to address your privacy concerns and questions:
Noida, Uttar Pradesh, India
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not adequately addressed your concerns.